Seltrax
Cash on Delivery

Cash on Delivery,
Done Properly

In Pakistan the order isn't done when it's placed — it's done when the cash is in your account. Seltrax runs the whole journey: confirmation, courier booking, tracking, delivery, returns and the remittance that finally pays you. Built in, not bolted on.

  • COD selected by default
  • TCS · Leopards · M&P booking
  • Tracking on every order
  • Remittance matched automatically

One COD order, start to finish

Order-0032 · Ayesha Shahbaz

Cotton Kurta — Navy · Lahore

New

Ayesha ordered a Cotton Kurta — Rs 2,450, cash on delivery. Phone number captured at checkout.

COD · Rs 2,450

Step 1 of 5 · Order placed

Built for how Pakistan buysCOD Is the Default, Not an Add-on

The overwhelming majority of online orders in Pakistan are paid at the door. Platforms built for card payments treat that as an edge case — a “manual payment method” with no courier, no tracking, no idea when the cash actually arrives. Seltrax starts from the door and works backwards.

1

click to book a courier — TCS, Leopards or M&P

0

apps or plugins to make COD work

100%

of orders tracked from checkout to remittance

The whole journeyFrom Checkout to Cash in the Bank

1 · Checkout

Phone number first, COD selected

The checkout is built around the door, not the card: four fields, cash on delivery pre-selected, and the customer's phone captured before anything else.

Fields
Name · phone · city · address
Default payment
Cash on Delivery
City
Picker with courier coverage
Fees
COD / delivery fee per city or flat
Order note
Optional, shown to packer
Confirmation
SMS / WhatsApp with order number

2 · Confirmation

Confirm before you ship

Fake and impulse orders are the tax on COD. A confirmation step before dispatch — call, SMS or WhatsApp — is where most of it gets stopped.

Status
New → Confirmed / Cancelled
Channels
Call · SMS · WhatsApp link
One-tap
Customer confirms from the message
Auto-cancel
Unconfirmed after N hours (optional)
History
Every attempt logged on the order

3 · Dispatch

Book the courier in a click

Pick the courier, print the label, done. The consignment number is saved on the order and sent to the customer automatically.

Couriers
TCS · Leopards · M&P
Booking
From the order, one click
Label
Printable with address & COD amount
Tracking no.
Saved on the order, sent to customer
Bulk
Dispatch a day's orders together
Status
Confirmed → Dispatched

4 · Tracking

Everyone knows where the parcel is

The courier's scans update the order; the customer gets a tracking link; you see every order's stage on one screen instead of three courier portals.

Updates
From courier scans, automatic
Customer
Tracking link by SMS / WhatsApp
You
Orders board by stage & courier
Alerts
Stuck, attempted, refused
Mobile app
Same board on your phone

5 · Returns (RTO)

Refused parcels, handled

Some parcels come back. Seltrax records the return, restocks the item, flags the customer, and keeps the cost visible so RTO never quietly eats your margin.

Status
Delivered / Returned (RTO)
Stock
Restocked on return
Customer
Refusal count on their profile
Defence
Confirm-first for flagged numbers
Reporting
RTO rate by city, courier, product

6 · Reconciliation

Know what's collected, what's pending, what's paid

Couriers collect your cash and remit it later, in batches. Seltrax matches each remittance to orders, so you can see exactly what's still sitting with the courier.

Per order
Collected · Pending · Remitted
Per courier
Outstanding balance, live
Remittance
Import / match statements
Deductions
COD & delivery fees itemised
Export
CSV for your accountant

The COD taxFewer Fake Orders, Fewer Returns

Every refused parcel costs you the delivery both ways. These are the tools that keep that number down.

Confirm before dispatch

Nothing ships until the customer confirms — by call, or one tap on the SMS/WhatsApp link.

Repeat-refusal flags

Numbers that have refused before are flagged on every new order, so you can confirm harder or decline.

Address & city checks

City picker limited to courier coverage; incomplete addresses are caught before booking.

Stuck-parcel alerts

Attempted deliveries and stalled parcels surface immediately, while a call can still save the order.

RTO reporting

Return rate by city, courier and product — find the pattern behind the losses.

Fees, itemised

COD and return charges are recorded per order, so margin per delivered order is real, not guessed.

Where's my money?The Reconciliation Board

Every COD order in one place, with the cash's real location: still with the parcel, collected at the door, or paid out to you. Filter by courier to see what each one still owes.

8 orders · this week

With the courier

Rs 4,450

dispatched, not yet delivered

Collected at the door

Rs 9,950

delivered, awaiting remittance

Paid out to you

Rs 7,400

remitted & matched

Returned (RTO)

1

parcels back, restocked

OrderCustomerCityCourierCOD amountStage
#0028Hamza IqbalKarachiTCSRs 4,200Remitted
#0029Sana MalikLahoreLeopardsRs 1,800Delivered
#0030Bilal AhmedIslamabadM&PRs 2,950Dispatched
#0031Mariam KhanFaisalabadTCSRs 2,450Returned
#0032Ayesha ShahbazLahoreLeopardsRs 2,450Delivered
#0033Usman TariqMultanM&PRs 5,700Delivered
#0034Zainab RazaKarachiTCSRs 3,200Remitted
#0035Omar FarooqPeshawarLeopardsRs 1,500Dispatched

Side by sideCOD on Seltrax vs Elsewhere

Cash on DeliverySeltraxShopifyWooCommerce
COD selected by default at checkout
Phone-first, 4-field checkout
Order confirmation step before dispatch
Book TCS / Leopards / M&P from the order
Tracking number saved & sent automatically
Returns (RTO) recorded, stock restored
Remittance matched to orders
No apps or plugins required for any of this

QuestionsAbout Cash on Delivery

  • TCS, Leopards, M&P today — booked from the order in one click, with the consignment number saved on the order and sent to the customer. Ask us if you use a courier that isn't listed.

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