Manage orders

Order stages

• New — placed, waiting for confirmation
• Confirmed — verified and ready to dispatch
• Dispatched — booked with a courier
• Delivered — handed over and cash collected
• Returned — refused or undeliverable, item restocked
• Cancelled — cancelled before dispatch

Work in bulk

1. 1

   Open Orders and pick a stage tab.

2. 2

   Tick the orders you want.

3. 3

   Choose an action: confirm, dispatch, print or cancel.

The order record

Open any order to see the customer, items, totals, courier, cash status and a full history of every change and who made it.